В базе атс прописан superloop, физически его нет.
ld 32
stat 28
028 = SUPER LOOP
DSBL RESPONDING

ld 97
TYPE supl
SUPL
SUPL SUPT SLOT XPEC0 XPEC1 IPMG VXCT0/1 ZONE0/1 IPR0/1

008 STD LEFT 05 0 3 06 0 3 --- --- - --- ---------------
012 STD LEFT 01 0 3 02 0 3 --- --- - --- ---------------
028 STD LEFT 03 0 3 -- - - --- --- - --- ---------------
032 ---- ---- PHANTOM -- - - --- --- - --- ---------------
096 ---- ---- PHANTOM -- - - --- --- - --- ---------------

TYPE supl
SUPL x28
SCH5743 (Cannot remove a superloop that is not empty.
Action: Remove all TNs assigned to this superloop first.)

ld 20
prt
tnb
tn 28
sch0802 (Specified loop has no valid TN)

Как поступить?

Remove all TNs assigned to this superloop first.

так их нет:
ld 20
prt
tnb
tn 28
sch0802 (Specified loop has no valid TN)

так их нет:
ld 20
prt
tnb
tn 28
sch0802 (Specified loop has no valid TN)

CS1000 7.6 sw: CORRUPTION: Not able to remove superloop SUPL 0, SCH5743
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Doc ID: SOLN276955
Version: 1.0
Status: Published
Published date: 16 Oct 2015
Author:
Parthiban Kalisamy

DETAILS
CS1000 7.6
Patches upto date.

Site not able to clear SUPL 0, getting SCH5743
PROBLEM CLARIFICATION
>ld 97
SCSYS000
MEM AVAIL: (U/P): 40914391 USED U P: 5003993 137037 TOT: 46055421
SCH5066
REQ chg
TYPE supl
SUPL x0
SCH5743
SUPL ****
>
OVL000
>err SCH5743
>
SCH5743
Cannot remove a superloop that is not empty.
Remove all TNs assigned to this superloop first.
Severity: Info
REQ: prt
TYPE: tn
TYPE TNB
TN 0
CDEN
CUST
DATE
PAGE
DES
SCH0802
CAUSE
The reason we are getting the SCH5743 is that we have several cards that still have a card type on their protected line block. Which can be found them by looking at the protected loop block and using MPLR33592’s find the owner of memory feature, but you could also find them by doing stat on each card in LD 20:
SOLUTION
Outed them using LD 20 OUT CARD(SLT or MLT), and after that out the loop in 97.

LD 20
REQ: out
TYPE: cardmlt
TN (ex. 0 1 2)

CS1000: 6.0 7.0 7.5 7.6 sw: SCH5743 when attempting to remove an empty superloop in LD 97
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Doc ID: SOLN238823
Version: 7.0
Status: Published
Published date: 24 Oct 2013
Updated: 20 Oct 2015
Author:
corbinp

DETAILS
CS1000
Release 6.0, release 7.0, release 7.5, release 7.6

Multiple IPMG's configured across superloops in LD 97

There are no cards configured against the superloop, all cards STAT as UNEQ in LD 32

SCH5743 Cannot remove a superloop that is not empty.
Remove all TNs assigned to this superloop first. Severity: Info
PROBLEM CLARIFICATION
SCH5743 when attempting to remove an empty superloop in LD 97
CAUSE
Software corruption, cards are still defined in database. But can not be seen in overlays.
SOLUTION
Corruption needs to be removed by PDT process, please contact Avaya for assistance. If possible perform in split mode on the offline core or load the customer's database in a lab system to verify.

у меня версия софта 4.5

у меня версия софта 4.5

Думаю, что от ковыряния в PDT это не спасёт. Если в этом есть необходимость. Работает и не с такими косяками.

а в pdt какая команда, где посмотреть?

а в pdt какая команда, где посмотреть?

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Я и не сомневался :)

За лупом 28 закреплен контроллер № 3 и используются все его 4 сегмента (от 0 до 3). Во первых думаю перед удалением лупа попробовать выключить\удалить контроллер а затем выключить\удалить сам луп.